Virtual Customer Service Tool

Our VCS module offers a comprehensive set of features designed to create and share visually engaging videos and photos in a portfolio format. Whether for showcasing services, training materials, shipping processes, repairs, or any other purpose, this module provides a dynamic and interactive solution. With the added convenience of a mobile app, users can easily create and share portfolios both internally and externally.

1. Video and Photo Creation

  • Create high-quality videos and photos directly within the module’s intuitive interface.
  • Capture and upload media from various sources, including cameras, smartphones, or existing files.
  • Provide a live representation of your services, training materials, shipping processes, repairs, or any other visual content.
  • Showcase step-by-step procedures, demonstrations, or case studies through videos and photos.

2. Portfolio Format

  • Organize videos and photos into customizable portfolios that suit your specific needs.
  • Create multiple portfolios to categorize content based on services, training modules, repairs, or any other relevant criteria.
  • Enable discussions and exchanges within portfolios to enhance communication and knowledge sharing.

3. Email Link Sharing

  • Generate shareable email links to send portfolios to desired recipients, both internally and externally.
  • Share portfolios with internal teams, departments, or stakeholders to facilitate collaboration and knowledge sharing.

4. Mobile App Convenience

  • Access the portfolio module and its functionalities through a dedicated mobile app.
  • Capture videos and photos on the go using mobile devices, ensuring content creation flexibility.
  • Seamlessly upload and organize media directly from the app, enhancing productivity and efficiency.